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Negotiation Skills Workshop

  • Overview

    Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time. For example, have you ever… · Decided where to eat with a group of friends? · Decided on chore assignments with your family? · Asked your boss for a raise? These are all situations that involve negotiating! This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
  • Duration

    Course duration :12 hrs
  • Location

    Available at Maadi Branch
  • Course Outlines

    • Module One: Understanding Negotiation
    • · The Three Phases
    • · Skills for Successful Negotiating


    • Module Two: Getting Prepared
    • · Establishing Your WATNA and BATNA
    • · Identifying Your WAP
    • · Identifying Your ZOPA
    • · Personal Preparation


    • Module Three: Laying the Groundwork
    • · Setting the Time and Place
    • · Establishing Common Ground
    • · Creating a Negotiation Framework
    • · The Negotiation Process


    • Module Four: Phase One — Exchanging Information
    • · Getting off on the Right Foot
    • · What to Share
    • · What to Keep to Yourself


    • Module Five: Phase Two — Bargaining
    • · What to Expect
    • · Techniques to Try
    • · How to Break an Impasse


    • Module Six: About Mutual Gain
    • · Three Ways to See Your Options
    • · About Mutual Gain
    • · What Do I Want?
    • · What Do They Want?
    • · What Do We Want?
    • Module Seven: Phase Three — Closing
    • · Reaching Consensus
    • · Building an Agreement
    • · Setting the Terms of the Agreement


    • Module Eight: Dealing with Difficult Issues
    • · Being Prepared for Environmental Tactics
    • · Dealing with Personal Attacks
    • · Controlling Your Emotions
    • · Deciding When It’s Time to Walk Away


    • Module Nine: Negotiating Outside the Boardroom
    • · Adapting the Process for Smaller Negotiations
    • · Negotiating via Telephone
    • · Negotiating via Email


    • Module Ten: Negotiating on Behalf of Someone Else
    • · Choosing the Negotiating Team
    • · Covering All the Bases
    • · Dealing with Tough Questions


    • Module Eleven: Wrapping Up
    • Words from the Wise
  • Objectives

    You will have the knowledge and practice to pursue marketing your own business and the ability to work as a digital marketing specialist, carry out advertising  campaigns, social media campaigns and SEO for websites. 

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· Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
· Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA.
· Lay the groundwork for negotiation.
· Identify what information to share and what to keep to yourself.
· Understand basic bargaining techniques.
· Apply strategies for identifying mutual gain.
· Understand how to reach consensus and set the terms of agreement.
· Deal with personal attacks and other difficult issues.
· Use the negotiating process to solve everyday problems.
. Negotiate on behalf of someone else.


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